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UPS and FedEx take steps to partially reinstate service guarantees

Not long after the onset of the COVID-19 pandemic, in March 2020, the global parcel duopoly of UPS and FedEx respectively suspended service guarantees, due to rapidly changing, and unprecedented, market conditions, brought on by the pandemic, which saw more people buying goods online, at a time when many were largely sheltering at place.
Source: logistics Mgmt

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