Some of the main takeaways of the report, entitled “Last Touch, Lasting Impact: The 2020-2021 Edition,” which was based on survey results from more than 1,400 e-commerce customers across North America, noted how North American consumers indicated they have increased online shopping by 33% over the last year, with around two-thirds saying the majority of their shopping is handled online, due to the ongoing COVID-19 pandemic.
Source: logistics Mgmt
ShipStation research looks at consumer shipping expectations amid COVID-19 pandemic
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